We currently have two locations where stock is held, our Shop in Camden and our new logistics warehouse in Gainsborough.
When you place an order online our team of teletubbies, Oompa Loompa's and Elfs, pick-pack your order with care (checking that your item is fully intact and not faulty) within an hour of receiving it from our 26,000 sq/ft logistics facility in Gainsborough.
Your order will then go to the packing station where a tracking number will be created and then either be sent out with Parcel Force (if your order is international or next day delivery) or Royal Mail (for orders based in the UK).
We also provide a click and collect service for collection at our warehouse or for a small fee of £1.99 the parcel is sent to our shop in Camden every Friday for collection. See delivery information for more details.